HIGHBROW CHATTANOOGA

Highbrow Chattanooga Cancellation Policy

Your appts are very important to the HBC Team, and they are reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24hrs notice for cancellations or changes of all services, excluding Permanent makeup(PMU). All changes to PMU Appt must be made 48hrs prior to scheduled service. 

All deposits are non-refundable but can be transferred if rescheduled in 48 hr grace period for PMU and 24 hours for all other services. Rescheduling a PMU more than 2 times will require an additional $50 deposit. If the rescheduled appt is cancelled both deposits made are non refundable.

In the unfortunate event of a single service needing to be changed more than 3 times, the full amount of the service must be paid prior the the final scheduling. 

 All prepaid services are non refundable including Gift Certificates.

No shows for all complimentary services will be subject to a $45 fee